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How Do We Work With Our Clients?
We come to your office and tailor our engagement specifically for your organization and for each member of your staff. We can also provide remote data services using unattended highly secure remote access technologies.
Complimentary Needs Assessment
We offer a complimentary needs assessment over the phone. This will give you a clear understanding of how we can specifically help your organization, with no further obligation. Just give us a call or fill out your contact information on the “Where” to reach us page and we will be in touch right away.
Custom Onsite Training
Our goal is to engage everyone on your staff and have them feel comfortable using the Raiser’s Edge software. A custom training engagement follows an outline developed specific to your database and the needs of your staff. The training is typically conducted in your office on both a sample database and your own working database. Working with your data allows the instructor and the group to review your code tables and overall database health throughout the training. Working with the sample database allows the reports and queries to run swiftly which won't delay the training session.
Remote Data Entry and Database Administration
We can provide remote data entry and acknowledgement of gifts. We can also provide remote database administration all completed from our offices without any interaction from someone at your office. If you are short on staff we can help bridge the gap until full time replacements can be hired.
In addition to meeting security measures for remote computer control, many industries must satisfy federal compliance standards like HIPAA, Sarbanes-Oxley, Gramm-Leach-Bliley, and others. Many federal regulations affect how you authenticate users, grant remote access, audit your helpdesk, or ensure security during remote computer control sessions. Bradford Consulting Groups remote support solutions endeavor to answer these regulatory requirements. We would be glad to provide detailed information to your IT staff about the security protocols designed into our remote access technology.
Database Consultation
Due to a high turnover in staffing, nonprofits often lose the staff members who have had Raiser’s Edge training. Because of this high turnover rate and multiple coding participants, an organizations Raiser’s Edge database can become chaotic and easily lose integrity. Typically, we find throughout an organization there are multiple spreadsheets being used that need to be combined into the Raiser’s Edge. Our consultants can organize your database, streamline your processes and save your staff many hours a week spent on redundant tasks. We can also assist in creating an easy to understand Raiser’s Edge policy and procedure manual specific to your organization. A policy and procedure manual can significantly reduce down-time and keep your database from deteriorating as staffing changes.
BlackbaudTM and Raiser's Edge® are registered trademarks of BlackbaudTM http://www.blackbaud.com
This site is neither sponsored nor endorsed by BlackbaudTM or Raiser's Edge®
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